Shipping Policy

Thank you for shopping with us!

Order Processing

Orders are generally processed within 1–3 business days, excluding weekends and public holidays.

Shipping Within Australia

We offer FREE standard shipping throughout Australia.

Estimated delivery time: 7–15 business days after dispatch.

International Shipping

We currently ship to the United States and United Kingdom.

Standard international shipping: AUD $4.99.

Estimated delivery time: 7–15 business days after dispatch.

Important Shipping Information

Delivery times are estimates and may vary depending on the destination, supplier processing, customs clearance, and carrier delays.

As we work with international suppliers, some products may be shipped directly from our suppliers. Items ordered together may arrive in separate packages.

Tracking Information

Where tracking is available, customers will receive tracking details once their order has been dispatched.

Incorrect Addresses

Please ensure your shipping address is correct at checkout. Contact us as soon as possible if you notice an error.

Lost or Damaged Packages

If your order is lost, damaged, or has not arrived within the expected timeframe, please contact us so we can investigate and provide an appropriate resolution in accordance with applicable consumer laws.

Contact Us

For shipping enquiries, please email njagijenny@gmail.com.